Help Center

Choose Sign up at the top of any page. You create your account, add your child (first name, grade, subjects and goals only), give consent, choose a plan or the free first session, and book.

Yes. Add each child from your dashboard. Every child gets their own instructor and schedule.

Use Log in with the email you registered with. Your dashboard shows today's sessions in your local time, your students, and your lesson notes. If your account is for both a family and teaching, you can switch between the two views from your dashboard.

At class time, open Childify on a computer or tablet and press Join Class. Video calling is built in, so there is nothing to install. Allow the camera and microphone when the browser asks.

Book and reschedule from your dashboard. You can reschedule with at least 4 hours' notice at no cost.

Use Messages in the menu. Messages are between parents and instructors only, inside Childify. Instructors never message children directly.

Choose Manage billing on your dashboard to update your card, change your plan, or cancel. There is no long term contract.

Extra tutoring or mentoring sessions can be bought any time from your dashboard. STEM and Robotics labs are scheduled group sessions, so they do not have extras.

Use the Report a concern button on your dashboard. It goes straight to our Safeguarding Lead. If a child is in immediate danger, call 911 first.

From your profile you can download your family's data, remove a child's information, or close your account. Closed accounts are permanently deleted after 30 days.